The California Motor Vehicle Glass Act (SB 988), explained for drivers

SB 988, the California Motor Vehicle Glass Act, takes effect January 1, 2027. It requires glass shops to tell you before work whether your car has ADAS and needs calibration, give written calibration results, estimates and itemized invoices, and wait for a claim number. It bans claim rebates and assignment of benefits. Penalties reach $2,000 per repeat violation.

What is SB 988?

SB 988 is a new California law that sets rules for auto glass shops and insurers on glass claims paid by your own policy. Senator Tim Grayson authored it, Governor Newsom signed it on September 27, 2026, and it was chaptered as Chapter 666, Statutes of 2026.

It adds Civil Code sections 1784.50 through 1784.58, a new title called the California Motor Vehicle Glass Act. Sources: LegiScan bill record, Autobody News and CollisionWeek.

When does the Motor Vehicle Glass Act take effect?

January 1, 2027. The bill has no urgency clause, so it takes effect on the normal start date for new California laws. Work done before then follows the old rules.

What does the law require of glass shops?

According to the law as signed, a covered glass shop working on a first-party insurance claim must:

RequirementWhat it means for you
Wait for a claim or referral numberThe shop can't contract for insurance-paid work until a claim is filed and it has the number
Good-faith estimateYou get an estimate, and an updated one before work begins if it changes
ADAS disclosure before workThe shop tells you whether your car has driver assistance systems, whether the automaker calls for calibration, and whether the shop will do it or refer it
Written calibration resultAfter calibration, you get written notice of whether it succeeded
Failed-calibration warningIf calibration failed, the shop must warn you not to rely on those systems until a successful calibration is done
Itemized invoice and receiptYou get a line-by-line invoice and proof of payment
No inducementsNo rebates, gift cards, cash or other rewards for filing or directing a glass claim

The ADAS rules matter because many newer cars have a camera behind the windshield. If that camera isn't calibrated, lane keeping and automatic braking may not see the road correctly. Read static vs. dynamic calibration for how it's done.

What can insurers still do, and what can't they do?

Insurers can still recommend glass shops, explain your coverage and run shop networks. They may not purposefully mislead, threaten or coerce you about where to get the work done, and benefits can't depend on using a particular shop.

This builds on an older rule. California Insurance Code 758.5 already bars insurers from requiring a specific repair shop. Autobody News reports the provision on insurer shop networks does not create a private right to sue.

What is the assignment of benefits ban?

Assignment of benefits (AOB) is when you sign over your insurance rights to the shop, which then deals with the insurer, sometimes including disputes or lawsuits. The new law bans AOB on windshield and calibration coverage. According to reporting on the law, such contracts signed on or after January 1, 2027 are unenforceable.

You can still authorize your insurer to pay the shop directly. That is how most glass claims are paid today, and it doesn't change.

What should I expect at a glass shop after January 1, 2027?

Expect more paperwork, in a good way. A shop following the law will:

  1. Ask if you're using insurance and, if so, wait for your claim or referral number.
  2. Give you an estimate.
  3. Tell you whether your car has ADAS and whether the automaker calls for calibration.
  4. Tell you whether the shop will calibrate or where you should go to have it done.
  5. Hand you a written calibration result and an itemized invoice.

If a shop offers a gift card or cash to file a claim through them, that's a red flag under the new law.

Does SB 988 apply if I pay cash?

The claim-number, inducement and assignment rules are tied to work paid by your own insurance policy. If you pay out of pocket with no claim, those parts don't come into play. A good shop will still tell you about calibration and give you an itemized invoice either way.

What are the penalties?

Civil penalties of up to $500 for a first violation and up to $2,000 for each later violation. Autobody News reports that the state attorney general, a city attorney or county counsel can bring enforcement actions.

How does The Windshield Co. handle these rules?

We already do the things the law will require. We check your VIN, tell you before work whether your car needs calibration, calibrate in-house, and give you a printed result with an itemized invoice. Read about our ADAS calibration and insurance claims.

Need help?

Questions about a claim under the new rules? Get a quote or see how insurance covers windshields in California.

Questions we hear a lot

Does SB 988 make windshield replacement free?

No. The law doesn't change deductibles or require zero-deductible glass coverage. It sets disclosure, estimate, invoice and conduct rules for shops and insurers on insurance-paid glass work.

Does SB 988 require ADAS calibration after every windshield replacement?

Not directly. It requires the shop to tell you whether the automaker calls for calibration and whether the shop will do it or refer it out. Whether calibration is needed still depends on the manufacturer.

Can a glass shop still give me a gift card for using insurance in 2027?

No. Starting January 1, 2027, the law as signed bans rebates, gift cards, cash and other inducements for filing or directing a glass claim.

Can my insurer still pay the glass shop directly under SB 988?

Yes. The ban covers assignment of benefits, where you sign your policy rights over to the shop. You can still authorize the insurer to pay the shop directly.

Who enforces the California Motor Vehicle Glass Act?

According to reporting on the law, the state attorney general, a city attorney or county counsel can bring actions. Penalties are up to $500 for a first violation and up to $2,000 for each later one.

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